People are stupid. I know this does not come as a surprise to any of you, but this is just one of those things that needs to be said in a formal way every once in a while. And today is a great day to do it because all the stupid people are calling me today.
Like the woman who could spend 30 minutes trying to convince me that I should make her new high-def TV work (which I already explained I couldn't do) instead of taking five minutes to look in her owner's manual (which I advised her to do repeatedly). No, instead she wanted to explain to me - yet again - that the SERVICE TECHNICIAN (who specializes in setting up video) couldn't get it to work.
Or the woman who repeatedly yelled at me because the technician didn't arrive when he was supposed to. After I told her that I'd sent a message to dispatch. After I'd assured her that dispatch promised they would do everything they could to get a tech out. After I'd explained that we had done everything we could do. She STILL wanted me to know what she would do IF the technician didn't show up and IF her cable wasn't fixed and IF we lose the war in Iraq and IF hell freezes over....
You get my point. People are just freaking STUPID.
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9 comments:
Its even worst than that: not only are they stupid but also there is no limits to stupidity.
No, it's even worse than that. Not only are there no limits to people's stupidity, but there are no limits to their stupidity PROCREATING. Scary, huh? Enough to make us pee our pants in fear.
Truth is, the less educated a society the MORE they procreate. Look it up, I dare ya!
My #1 idiot of the day is the guy who waited all day for a tech and when he had 2 hours left in his wait, said he wanted to reschedule to another all day. And HE was upset at ME. hahahaha! fool.
I dont like that not every technician has a phone, how can we get ahold of techs if we dont have thier phone numbers or if they dont have a working phone? Um, telepathy?
Techs don't want people to be able to get ahold of them. Because they don't want to get yelled at. That is your job! And do you know why these people are so ornery and demanding? Because they can't stand to be home in their own houses without tv! ha ha ha ha! I am so freaking glad I have a library card.
Mom: Library card!?! What is THAT exactly? Someone pass me the remote.
Fan: All techs should have phones. Period. Why am I not running this company?
Assassin: You know what we really are, don't you? We are the verbal punching bag for people who do stupid things (like not pay their bill) and need to deflect their anger on someone else. Seriously. And we get paid a grand $10 an hour to do it. Can you kill me now?
You need a gratifying job like mine where you get to rip out people's guts.
Be in my shoes. We want your service but you have to wait almost 3 weeks to be installed. Do you here a sucking sound? yeah, that is my income. Sigh.
I feel your pain. Imagine explaining to a customer why his tech is late AGAIN after the last two times it was rescheduled. This is an everyday thing. The world at large thinks our techs are the worst. The absolute worst.
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